Returns & Exchanges

At Stetson, we stand behind the quality of our craftsmanship and want you to be perfectly satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange unworn items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent to your email address immediately upon completion.

• 3.
  Package Securely

  Place the items in their original Stetson box or a sturdy shipping container, ensuring all original tags are attached and the product is well-protected.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.